Digital innovation in the high-tech and electronics industry is changing the way of conceptualizing, designing, manufacturing, selling, and supporting products.
Products adopting the concept of a living product are released fast, as smart, connected, and AI-based products are emerging as a trend.
In addition, the high-tech and electronics industry is switching to a “As a service” model from an existing “Product-Sell” model earlier than other industries in terms of a business model. In this way, digital transformation is the most important turning point in the high-tech and electronics industry.
It is required to re-create existing key business and expand new business models at the same time, in order to make the most of this turning point successfully.
This means that products and services re-created by digital SCM should be provided to customers, and operation should be conducted by merging AI technology and human-machine collaboration. In addition, manufacturers can provide their experiences to hundreds and millions of customers through direct communication with consumers, not through an intermediate channel.
Metanet recreates key operation through strong partnerships it has established, and customer experiences, and enables expansion to a digital-based business model.
Recently, the concept of a car is changing to so-called CASE (Connected, Autonomous, Shared & service, Electric) with convergence with several ICTs. The change means that the car becomes a medium of understanding and communicating with the customer and expands a opportunity of creating a new business model by creating a synergy effect with the traditional car market.
Enterprises are making efforts to provide a differentiated customer experience that can immediately respond to customer requirements, including diversifying the customer touch point such as the mobile App, web page, and marketing channel, expanding personalized marketing based on online customer behavior data, managing customer test-drive and visit reservation in real time, and providing a customized quotation in real time.
Metanet is helping the change and innovation of enterprises so that they can interact with customers in a new way and improve customer experience.
Metanet promotes the cloud infrastructure and the next-generation infrastructure system such as intelligent ERP by applying IT development, which is represented by digital innovation, to improve operation efficiency inside the enterprise and reduce costs, and strengthens overseas market responsiveness by increasing regional development/operation centers throughout the world.
The industrial equipment and machinery industry have achieve sustained growth by improving and optimizing traditional products in the existing market environment. With the arrival of the age of digital innovation era, the opportunity of creating a new market arises together with the risk.
Enterprises need to realize a significant change from existing product and business model to smart connected products, services, and solutions to seize this opportunity. For example, the machine equipped with sensors will become increasingly autonomous on the strength of decision-making software, and smart products that utilizes this change will provide digital intelligence.
Metanet is contributing to customer innovation and achievement of profitable growth by making full use of various service experiences in leading domestic companies, leadership in the digital era, experience in developing the latest solution, and network with Global Accenture.
Recently, the energy, resource, and chemical industry is reborn as a new type of business that is industrialized by incorporating available new technology and ICT quickly, based on existing energy technologies, besides the new energy source, in order to solve major pending issues in the industry including response to climate change, securing energy, and demand management. The big data, cloud, artificial intelligence, mobile and IoT technology is causing changes in data-based SCM and creating new added value related to products and services, which are the source of enterprise competitiveness, in the entire process (configuring the product based on consumer demands and production and supply at the smart factory) by converging new materials and industries. Metanet is seeking for a new critical mind in line with paradigm shift and supports customers to achieve business efficiency and strategic growth.